I've seen several questions in both the Vudu and Roku forums for people with the same questions, but I have yet to find a solution to fix my problem. Every time I try to watch a movie from Vudu on my Roku 2XS, Vudu tries to stream the movie and then tells me that there are network issues preventing it from streaming. This is odd because Roku is working fine.
All other Roku channels work fine and stream video content in HD without delay. I am also able to connect to Vudu on both mobile devices and my computer connected to the same wireless connection, and in the same room as the Roku device. It is just the Vudu channel on Roku that doesn't work. I contacted Vudu support case number and the first thing they suggested was to check to see how far Roku is from my wireless connection. Clearly it is close enough for Netflix and Hulu to show content in HD, so it seems likely to me that the Roku box is sufficiently close to the wireless transmitter.
Next they suggested that I remove the batteries from the Roku remote while I try to load a Vudu movie. I tried that even though I mostly use my android phone as a remote for Roku , but there was no change.
Finally, Vudu suggests that I power cycle the router and the Roku box at the same time. No change. It feels like Vudu has blamed everybody me for not having my Roku close enough to my router; Roku for needing to have the batteries removed from the remote; my router for needing to have the power cycled. I see from both the Vudu and Roku forums that I'm not alone here. Does Vudu even care?
Has anybody else with a Roku 2XS figured out a way to watch Vudu movies? Some have suggested that there is a conflict between the Roku channel and the Netflix channel. Sounds like a programming issue on Vudu's end, then, because no other streaming channels on Roku conflict with Netflix.
Will somebody from Vudu please own this problem and work on an actual solution that will work?! Originally posted by jamesin View Post. Originally posted by DanielH View Post.
Hello, I've sent both of you a private message. We hope to get to the bottom of this issue for you. When you have a moment, please respond with the requested information. Re: Vudu doesn't work on Roku I have a Roku 3 and not able to connect to vudu. I am able to connect on my Samsung Galaxy note Two messages:connection error and country setting usa doesn't match location nil. Router is close to roku, removed and then re-added vudu to my roku preferences and still no go.
Vudu is also lauded for its generally higher quality streams, and is more seen as a potential competitor to iTunes and Prime Video than Peacock and similar streamers. It also has arguably a more comprehensive catalog, thanks to thousands of titles that stream free, with no subscription required; plus new releases including F9, Luca, The Conjuring: The Devil Made Me Do It, and Black Widow. More On: Vudu. Tags business Vudu.
Whenever you update any app, there are chances of bugs in it, and that is why updates keep on coming to add new content as well as to remove bugs. Try updating The Vudu app. Try uninstalling the app and then reinstalling the Vudu app. This, in most cases, this will solve the problem. Forgot password or user name? Here, Vudu customers may post information, questions, ideas, etc.
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Vudu not working reliably on Roku.
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